(4.3 / 5)1802+ Ratings

DeepAfrica Reviews

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Overall Rating

4.3
11 Reviews
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About DeepAfrica

Deepafrica.com is known for providing customized online solutions that are carefully crafted to meet unique business needs in a reliable, efficient, and cost-effective way. Their services are backed by 24/7 support.

In terms of products, they offer web hosting services, domain registration, and web design services. They have several plans specifically for small, medium, and big websites. Each plan is priced according to the resources allocated to clients.

For web hosting, they offer three types of basic plans: Kwanza v3.0, Kwanza Plus v1.0, and Pili v3.0. Each plan comes with features like unlimited web space, unlimited email accounts, free SSL encryption, unlimited bandwidth, and more.

They also provide advanced web hosting plans under VPS (Virtual Private Server). These VPS packages are specifically for medium and big websites. There are four plans under this environment: VPS1, VPS2, VPS3, and VPS4. Each VPS plan comes with features like dedicated cores, RAM, bandwidth, HDD disk space, IP address, Linux OS, full cPanel license, free SSL enabled, free firewall, and real-time monitoring.

Deepafrica.com is among the top 5 best hosting companies in Kenya, hosting over 2,000 clients.

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DeepAfrica Customer Reviews (11)

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Lilly James
Lilly James
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Feb 16, 2023
David Greenleaf
David Greenleaf
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Feb 16, 2023
Bakar Khadzhiyev
Bakar Khadzhiyev
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Feb 16, 2023
Mary Desroches
Mary Desroches
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Feb 15, 2023
Timirsolta Sultanovich
Timirsolta Sultanovich
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Feb 14, 2023
Emily Rocha
Emily Rocha
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Feb 13, 2023
Dikman Dratchev
Dikman Dratchev
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Feb 13, 2023
Tommaso Buccho
Tommaso Buccho
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Feb 12, 2023
Fredia Samaniego
Fredia Samaniego
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Feb 12, 2023
Fred McClain
Fred McClain
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Feb 10, 2023

DeepAfrica Customer’s Q&A

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DeepAfrica FAQs

FAQ

About deepafrica.com Prices and Cost?

DeepAfrica offers web hosting services, domain registration, and web design services. There are several plans which are specifically for small, medium, and big websites. Each plan is priced according to the resources allocated to clients.

There are three types of basic plans: Kwanza v3.0, Kwanza Plus v1.0, and Pili v3.0.

  • Kwanza v3.0 costs Ksh3,306 per year and it’s the cheapest plan offered by DeepAfrica. Resources allocated are listed below: Unlimited Web Space, Unlimited Email Accounts, Host 1 Website, 10GB Email Storage, Free SSL Encryption, Unlimited Bandwidth, Dedicated IP Address, Facebook Activation, Customized Landing Page, Google Analytics.
  • Kwanza Plus v1.0 is the most popular plan. The plan costs Ksh 6,791 per year and it has attracted over 2,000 clients. It has similar features to Kwanza v3.0 but with 12GB Email Storage.
  • Pili v3.0 is the third and most popular plan among viral blogs. It costs Ksh 11,286 per year. Features of the plan are similar to Kwanza Plus v1.0 but it can host 5 Websites and has 15GB Email Storage.

DeepAfrica also provides advanced web hosting plans under VPS. VPS packages are specifically for medium and big websites. There are 4 plans under this environment: VPS1, VPS2, VPS3, and VPS4.

  • VPS1 costs Ksh 20,520 and it has the following features: 2 Cores, 2 GB Ram, 1 TB Bandwidth, 30 GB HDD Disk Space, 1 IP Address, Linux OS, Full cPanel Licence, cPanel/WHM Fully Managed, Free SSL Enabled, Free Firewall, Real-Time monitoring, Set Up Time: 3 Hours.
  • VPS2 costs Ksh30,780 and it has similar features to VPS1 but with 4 GB Ram, 2 TB Bandwidth, 60 GB HDD Disk Space.
  • VPS3 costs Ksh41,040 and it has similar features to VPS2 but with 6 GB Ram, 120 GB HDD Disk Space.
  • VPS4 costs Ksh51,300 and it has similar features to VPS3 but with 4 Cores, 8 GB Ram, 3 TB Bandwidth, 240 GB HDD Disk Space.

Payment can be made via MPESA or account number. If the website is small, the shared hosting plans are the best but if the website is viral, the VPS plans are the best. A viral website is one with over 500,000 page views per month.

FAQ

How do I pay for DeepAfrica services?

Payment for DeepAfrica services can be made via MPESA or an account number. DeepAfrica offers a variety of services including web hosting, domain registration, and web design. There are several plans tailored for small, medium, and large websites, each priced according to the resources allocated to clients. Whether the website is small or viral, there are suitable plans available. For viral websites with over 500,000 page views per month, the VPS plans are recommended.

FAQ

Can you tell me more about web design services offered by DeepAfrica?

DeepAfrica is a renowned company known for its creative and intuitive designs. Their services encompass web design, branding, digital marketing, and software development. Attention to detail and commitment to customer satisfaction set them apart. DeepAfrica offers web hosting services, domain registration, and web design services. There are several plans which are specifically for small, medium, and big websites. Each plan is priced according to the resources allocated to clients. Deep Africa is among the top 5 best hosting companies in Kenya, hosting over 2,000 clients. There are three types of basic plans: Kwanza v3.0, Kwanza Plus v1.0, and Pili v3.0. Each plan has different features and pricing. DeepAfrica also provides advanced web hosting plans under VPS. VPS packages are specifically for medium and big websites. There are 4 plans under this environment: VPS1, VPS2, VPS3, and VPS4. Each VPS plan has different features and pricing. If a website is small, the shared hosting plans are the best but if one owns a viral website, the VPS plans are the best. A viral website is one with over 500,000 page views per month.

FAQ

About deepafrica.com Popular Products and Services?

deepafrica.com is known for providing customized online solutions that are carefully crafted to meet unique business needs in the most reliable, efficient, and cost-effective way. The company is backed by 24/7 Support that customers can always count on. One of the key features that customers appreciate about deepafrica.com is their quick support. They handle customer requests promptly and always ensure that a real-life human is available for chats and phone calls. The company is based in Nairobi, Kenya and operates in the Telecommunications industry. The company's revenue is less than $5 Million. The trust rating for deepafrica.com is high, indicating that it is a legit and safe website to use. The website is rated as popular and receives a lot of traffic. The company has been in existence for quite some years and the domain name has been claimed for a long time. The review of deepafrica.com is positive with mainly positive reviews from customers. The company's customer support is highly praised.

FAQ

What are the services offered by deepafrica.com?

DeepAfrica.com offers a variety of services. These include web hosting services, domain registration, and web design services. They have several plans specifically for small, medium, and big websites. Each plan is priced according to the resources allocated to clients.

For web hosting, they offer three types of basic plans: Kwanza v3.0, Kwanza Plus v1.0, and Pili v3.0. Each plan comes with features like unlimited web space, unlimited email accounts, free SSL encryption, unlimited bandwidth, dedicated IP address, Facebook activation, customized landing page, and Google Analytics. The number of websites you can host and the email storage varies with each plan.

In addition to these, DeepAfrica provides advanced web hosting plans under VPS (Virtual Private Server). These packages are specifically for medium and big websites. There are four plans under this environment: VPS1, VPS2, VPS3, and VPS4. Each VPS plan comes with features like a certain number of cores, RAM, bandwidth, HDD disk space, IP address, Linux OS, full cPanel license, fully managed cPanel/WHM, free SSL enabled, free firewall, real-time monitoring, and a set-up time of 3 hours.

It's important to note that the shared hosting plans are best for small websites, while the VPS plans are ideal for viral websites, which are those with over 500,000 page views per month. Payment can be made via MPESA or account number.

FAQ

How can I contact the customer service of deepafrica.com?

The customer service of deepafrica.com can be contacted through the phone number +254 712500500. The headquarters of deepAfrica.com is located at Development House Moi Ave Fl 10 Ofc Number 13, Nairobi, Nairobi Area, 00200, Kenya. They provide 24/7 Support that customers can always count on. For more information, one can visit their official website or their Facebook page.

FAQ

When are Deep Africa's domain renewals billed and renewed?

Domain renewals are billed and renewed 30 days before the renew date.
FAQ

Does Deep Africa provide backups?

Yes, their backup service runs once a week and overwrites any of their previous backups made, and only one week of backups are kept.
FAQ

What happens if I do not pay my invoice on time at Deep Africa?

As a client of deepAfrica.com, it is your responsibility to ensure that all invoices are paid on time. If the invoice is outstanding for 10 days, the account will be suspended until the balance has been paid in full.
FAQ

How do I cancel my services with Deep Africa?

Cancellations must be done in writing via email. Once they receive your cancellation, they will inform you in writing (typically email) that your account has been canceled.

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